Reading Office: 0118 957 3425
Wokingham Office 0118 978 0099
The law is favourable to the consumer, imposing as it does strict duties on the sellers of goods, and providers of services. Powerful terms are implied into consumer contracts which cannot be avoided.
The difficulty for consumers is the enforcement of their rights, because rarely do their claims exceed £5,000 in value, so win or lose they will end up paying their own costs if they go to court.
We can help consumers identify their rights, and how best to achieve their desired outcome, whether it is a full refund, or repair of faulty goods or services.